Patient
Privacy Rights
Hutchinson Area Health
Care is proud to be accredited by The Joint Commission, an
independent, not-for-profit organization that accredits
and certifies more than 15,000 health care organizations
and programs in the United States. Joint Commission
accreditation and certification is recognized nationwide
as a symbol of quality that reflects an organization’s
commitment to meeting certain performance standards.
SPEAK UP
The Joint Commission, together
with the Centers for Medicare and Medicaid Services (CMS),
urges patients to take a role in preventing health care
errors by becoming active, involved and informed
participants on the health care team. Speak Up encourages the public to:
peak
up if you have questions or concerns, and if you don't
understand, ask again. It's your body and you have a
right to know.
ay attention to the
care you are receiving. Make sure you're getting the
right treatments and medications by the right health
care professionals. Don't assume anything.
ducate yourself about
your diagnosis, the medical tests you are undergoing,
and your treatment plan.
sk a trusted family
member or friend to be your advocate.
now what medications
you take and why you take them. Medication errors are
the most common health care errors.
se a hospital, clinic,
surgery center, or other type of health care
organization that has undergone a rigorous on-site
evaluation against established state-of-the-art quality
and safety standards, such as that provided by Joint
Commission.
articipate in all
decisions about your treatment. You are the center of
the health care team.
You Have the Right to
be Heard
If you have any questions,
concerns or complaints, you have the right to be heard.
Please
contact:
Elaine Schermann
Quality & Patient Safety
Hutchinson Area Health Care
1095 Highway 15 S.
Hutchinson, MN 55350
(320) 234-4868
Email: eschermann@hahc-mn.org
If your concerns are not resolved at this level, you are
encouraged to contact:
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
Phone: 630-792-5000
Email: complaint@jointcommission.org
Fax: 630-792-5005
